Privacy Statement

Efficient Servers – Privacy Statement


AbeloHost B.V is committed to protecting your privacy and providing you with web products and services that allow for a secure online experience. This privacy statement applies to this website, and by using this website, you consent to the data practices described in this statement.

Collecting your personal information

We may ask and store your personally identifiable information, such as your email address, name, home or work address, or telephone number. We may also collect anonymous demographic information that is not unique to you, such as your postcode, age, gender, and favourites. There is also information about your computer hardware and software that may automatically be collected by us. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website. We may monitor and record your communications and interactions with us, including telephone, email and online, for purposes including security, record-keeping and training. Some of the information that we collect, when taken on its own, may not be personal information. However, we may have the ability to link it to other details that we hold. Some of this information is collected by us automatically through your use of the website. Other parts of the website contain areas where you can specifically submit information to us (e.g. to register or make a purchase). Use of those sections of the website is optional, however you may not be able to proceed or fully use those sections without providing personal information. We may collect, use and disclose more extensive information than stated above in the following circumstances: (a) unauthorised attempts to access files which are not published on this website (b) unauthorised tampering or interference with files published on this website (c) unauthorised attempts to index the contents of this website by other sites (d) attempts to intercept messages of other users of this website (e) communications which are defamatory, fraudulent, abusive, vilify individuals or groups or which give rise to a suspicion that an offence is being committed (f) attempts to otherwise compromise the security of the web server, breach the laws of the State of New South Wales or Commonwealth of Australia, or interfere with the enjoyment of this website by other users.

Use and disclosure of your personal information

We collect and use your personal information to: (a) operate this website; (b) deliver the products and services you request; (c) process, or have processed, in connection with your purchases, payments and refunds; (d) communicate with you; (e) deal with your enquiries and complaints; (f) inform you of other products or services available from us and our affiliates; (g) contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered; and (h) undertake planning, reporting, research, product development, policy development and statistical analysis in connection with this website, transport, transport services and transport infrastructure. We do not sell, rent or lease our customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, we may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, arrange for deliveries and have third parties provide banking or payment services. We take steps to protect your information when provided to such trusted partners, for example, restricting them from using your personal information except to provide these services to us, and requiring them to maintain the confidentiality of your information. We do not use or disclose sensitive personal information, such as race, religion or political affiliations, without your explicit consent unless required or authorised by law. We keep track of the websites and pages our customers visit on this website in order to determine which of our products and services are the most popular. This data is used to deliver customised content and advertising to customers whose behaviour indicates that they are interested in a particular subject area. We will disclose your personal information, without notice, only if required or authorised to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the website (b) protect and defend our rights or property (c) act under exigent circumstances to protect the personal safety of our customers or the public (d) investigate, report and deal with any unlawful activity or misconduct, whether suspected or confirmed suspicion that an offence is being, or has been, committed. We may disclose your personal information to appropriate regulatory authorities and law enforcement agencies in these circumstances.

Security of your personal information

We employ a range of measures designed to protect your personal information from unauthorised access, use or disclosure. Where we ask for highly sensitive personal information (such as a credit card number), it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this statement

We will occasionally update this privacy statement to reflect company and customer feedback. We encourage you to periodically review this statement to be informed of how we are protecting your information.

Further information

We welcome your comments regarding this privacy statement. If you wish to access or correct your personal information or believe that we have not adhered to this statement, please contact our manager at [email protected] We will use commercially reasonable efforts to promptly respond to you. We may need to verify your identity first.